Scenarios & Automation
Build automations: triggers, actions, flow control, templates, scenario groups and AI in scenarios.
18 articles
- Using AI to Filter Scenario TriggersUse AI-detected intent to fire scenarios only on relevant DMs or comments, and filter out hateful or negative comments automatically.
- The Flow Builder: Visual Editor Tips & TricksGet comfortable with Inrō's visual flow builder: the canvas, action controls, copy and move, test mode, and scenario settings.
- Scenario Metrics & Performance TrackingRead scenario performance in Inrō: summary stats, per-step funnel metrics, and the full history of every execution.
- Flow Control: Conditions, Delays, A/B Testing & FiltersShape the timing and logic of an Inrō scenario with delays, conditions, contact filters, A/B testing, and scenario chaining.
- Contact Actions: Folders, Properties & Data CollectionOrganise contacts into folders, update properties, collect emails and other data, and set opt-in status from your Inrō scenarios.
- Ask a Question & Wait for ReplyThe difference between Ask a question and Wait for reply in Inrō, plus the AI Agent Question variant, and when to use each.
- Adding AI to Your ScenariosPractical patterns for mixing AI actions into your Inrō scenarios: smart branching, dynamic replies, and mid-flow handovers.
- Add an Image to Your Ask for Follow ActionAttach an image to the Ask for Follow action so your follow request stands out in DMs.
- Conversion Actions: Links, Payments, Bookings & SurveysSend tracked links, Stripe payments, Calendly bookings, and surveys from your Inrō scenarios, and branch on what the contact does.
- Generate scenarios from a text prompt using AIGenerate a fully configured Inrō scenario from a plain-language description using AI, through the API or the MCP server.
- How to use Scenario Groups?Organise scenarios into groups to keep your workspace tidy and control which scenario runs when several match the same trigger.
- Message Actions: Text, Media, Files & ButtonsSend text, images, video, audio, files, buttons, and follow requests from your Inrō scenarios and campaigns.
- Templates: Browse, Clone & Share ScenariosBrowse pre-built scenario templates, clone them into your account, and share your own automations with your referral code attached.
- Trigger scenarios on a recurring scheduleRun a scenario automatically for a filtered audience on a daily, weekly, or monthly schedule, with no manual sending.
- Triggers: The Complete ReferenceEvery trigger that can start an Inrō scenario: DMs, comments, mentions, contact events, referral links, webhooks, the widget, and integrations.
- Update a Scenario with a New Prompt (AI Regeneration)Update an existing scenario by changing its prompt: Inrō regenerates triggers and actions with AI while preserving your history and analytics.
- Variables & Personalisation GuidePersonalise Inrō messages with variables, spintax, and Liquid, using contact, trigger, conversation, mention, survey, webhook, and widget data.
- What Are Scenarios? Overview & ConceptsUnderstand what Inrō scenarios are, how they run for each contact, and when to use a scenario instead of a campaign or the AI Agent.