Scenarios & Automation
Build automations: triggers, actions, flow control, templates, scenario groups and AI in scenarios.
18 articles
Using AI to Filter Scenario TriggersUse AI-detected intent to fire scenarios only on relevant DMs or comments, and filter out hateful or negative comments automatically.
The Flow Builder: Visual Editor Tips & TricksGet comfortable with Inrō's visual flow builder: the canvas, action controls, copy and move, test mode, and scenario settings.
Scenario Metrics & Performance TrackingRead scenario performance in Inrō: summary stats, per-step funnel metrics, and the full history of every execution.
Flow Control: Conditions, Delays, A/B Testing & FiltersShape the timing and logic of an Inrō scenario with delays, conditions, contact filters, A/B testing, and scenario chaining.
Contact Actions: Folders, Properties & Data CollectionOrganise contacts into folders, update properties, collect emails and other data, and set opt-in status from your Inrō scenarios.
Ask a Question & Wait for ReplyThe difference between Ask a question and Wait for reply in Inrō, plus the AI Agent Question variant, and when to use each.
Adding AI to Your ScenariosPractical patterns for mixing AI actions into your Inrō scenarios: smart branching, dynamic replies, and mid-flow handovers.
Add an Image to Your Ask for Follow ActionAttach an image to the Ask for Follow action so your follow request stands out in DMs.
Conversion Actions: Links, Payments, Bookings & SurveysSend tracked links, Stripe payments, Calendly bookings, and surveys from your Inrō scenarios, and branch on what the contact does.
Generate scenarios from a text prompt using AIGenerate a fully configured Inrō scenario from a plain-language description using AI, through the API or the MCP server.
How to use Scenario Groups?Organise scenarios into groups to keep your workspace tidy and control which scenario runs when several match the same trigger.
Message Actions: Text, Media, Files & ButtonsSend text, images, video, audio, files, buttons, and follow requests from your Inrō scenarios and campaigns.
Templates: Browse, Clone & Share ScenariosBrowse pre-built scenario templates, clone them into your account, and share your own automations with your referral code attached.
Trigger scenarios on a recurring scheduleRun a scenario automatically for a filtered audience on a daily, weekly, or monthly schedule, with no manual sending.
Triggers: The Complete ReferenceEvery trigger that can start an Inrō scenario: DMs, comments, mentions, contact events, referral links, webhooks, the widget, and integrations.
Update a Scenario with a New Prompt (AI Regeneration)Update an existing scenario by changing its prompt: Inrō regenerates triggers and actions with AI while preserving your history and analytics.
Variables & Personalisation GuidePersonalise Inrō messages with variables, spintax, and Liquid, using contact, trigger, conversation, mention, survey, webhook, and widget data.
What Are Scenarios? Overview & ConceptsUnderstand what Inrō scenarios are, how they run for each contact, and when to use a scenario instead of a campaign or the AI Agent.