The Contacts Dashboard provides an overview of all your contacts in Inrō with critical information about them, including their username, name, email, phone number, and follower status.

Use the Search Contacts bar to find specific contacts quickly or search keywords inside their Instagram bio.

Click Add Filter to apply various filters such as engagement type (comment, message, story mention), transaction type (appointment, payment link), automation status, and contact information (email, phone, follower count)

Segments are dynamic lists that you can create for your contacts which get updated automatically based on the filter selected.

Create segments to manage and target specific groups of contacts with personalised campaigns and scenarios for different segments. Some popular segments are VIPs, Ambassadors, Recently Engaged etc.

Click on a contact to view detailed information, including their engagement history, which automation or campaign they are part of, and any notes or tags associated with them. This detailed view helps you better understand and manage each contact individually.