AI credits are what the AI Agent's replies spend on the Free plan. During a trial and on a lifetime deal they also cover the AI steps in your automations, which need Pro and are skipped on the Free plan. You get a set number each month, and each AI action spends one or two. On Pro, credits stop mattering: AI is included with no limits.
This article explains what spends a credit, what happens when you run out, and where to check your balance.
What AI credits are
AI credits are a monthly allowance:
Free plan: 50 credits a month.
Trial: 550 credits for the trial: 50 a month plus 500 bonus credits when the trial starts. The bonus doesn't expire, and whatever is left of it stays with you after the trial.
Lifetime deals: the allowance of your tier, shared across the accounts on the deal. See AppSumo Lifetime Deal: Tiers, Allowances and Caps.
Unused credits don't carry over to the next month. Credits Inrō gives you on top, for example in a promotion, don't expire and are used after the month's allowance.
If you're on the Pro plan, none of this applies to you. Pro includes AI features with no credit drain and no limits, so you can ignore the credit count entirely.
What uses a credit
Credits are spent when AI does something you asked for:
1 credit: each AI Agent reply to a DM, and each run of the AI Agent auto-DM, AI Agent message and AI Agent auto-comment steps.
1 credit: a comment step with AI rewriting turned on. Nothing is charged when the reply can't be posted, for example on a reply inside a comment thread.
1 credit: each check of an AI-detected condition.
1 credit, only when it matches: an AI intent on a trigger.
1 credit, only when a value is found: detecting a contact property, from Contacts or an Ask for information step.
2 credits, only when the reply matches an option: the AI matching in an Ask a question step.
2 credits: each task check in a Hand over to AI Agent step that gets an answer.
5 credits, only when an image comes back: each cover you generate with Edit with AI when picking a reel cover. You can generate up to 30 covers a day, on every plan.
Some AI is always free: spotting negative or hateful comments, building automations with AI, and reading your posts and knowledge so the agent can use them. In the flow editor, each AI step shows its cost. See AI Smart Actions in Scenarios for what those scenario actions do.
What happens when credits run out
When the month's credits are spent, AI pauses until they renew:
The AI Agent stops replying to DMs. Its settings don't change, so it starts again on its own when your credits renew.
AI steps in your automations are skipped and the rest of the flow carries on. An AI-detected condition takes its false branch.
Nothing is deleted.
The AI credits gauge in Billing & usage shows every credit used while this lasts.
⚠️ If your agent stops replying near the end of the month and you're not on Pro, check your credits first.
How to keep your agent running
To use AI without watching a credit count, move to the Pro plan. Pro includes AI features with no credit drain and no usage limits, so the agent keeps running however busy your DMs get.
You manage your plan from Profile → Billing & usage. For how billing and plans fit together, see Subscription & Plans: How Billing Works in Inrō.
How to check your remaining credits
Go to Profile → Billing & usage. The AI credits gauge shows how many you've used out of the credits you have. In the flow editor, each AI step shows how many credits it uses each time it runs.
Accounts on Pro don't see the gauge, because their AI usage isn't metered.
🐾 Netsuke's Tips
Treat the Free plan's credits as a test drive. They're meant to let you see the agent work on real conversations before you decide on a plan.
Test chats with the agent (in the setup wizard or with Chat with Agent) don't use credits. Test runs of a scenario do, because its AI steps run for real.
Moving to Pro removes the limit entirely. If the agent is part of your day-to-day, Pro is the steadier setup.
What's next?
To control when your agent replies, read Activation Rules: Controlling When Your AI Agent Replies. For plans and pricing, see Subscription & Plans: How Billing Works in Inrō.