AI Agent
Set up guide for AI features.
11 articles
- Activation Rules: Controlling When Your AI Agent RepliesControl when your AI Agent replies: pick one of four activation modes and add folder rules to fine-tune exactly who gets a response.
- AI Credits: What They Are and How to Check ThemUnderstand how Inrō's free AI credits work, what uses one, and why your agent goes quiet when they run out.
- Configuring Your AI Agent's Personality and ToneSet your AI Agent's role, message length, style rules, and message examples so it sounds like your brand on Instagram.
- Goals and Instructions: Telling Your AI Agent What to DoSet your AI Agent's account type, description, goals, audience, and instructions so it knows what to work toward in every chat.
- Human Intervention: Handing Off to a HumanSet your AI Agent to detect when a contact wants a real person, pause itself, and route the conversation to your team.
- Intent-Based Actions: Links, Folders & Scenario TriggersSet up actions your AI Agent takes on its own: send a link, add a contact to a folder, start a scenario, or send a survey when it detects an…
- Knowledge Base: Teaching Your AI Agent What to KnowAdd documents, web pages, and text to your AI Agent's knowledge base, and control whether it answers only from what you've taught it.
- User Data Collection: Saving Contact Info AutomaticallySet up your AI Agent to detect and save contact details like email, phone, and custom properties straight from conversations.
- AI Smart Actions in ScenariosUse Inrō's seven AI actions inside a scenario to write replies, post comments, branch on meaning, collect data, and hand the chat to your agent.
- Agent Handover: Task Completion & Expiration BranchesAutomate what happens after an AI Agent handover ends, with task-completion detection and configurable expiration timers.
- AI Agent Best PracticesGet more out of your AI Agent with practical tips on personality, knowledge, testing, monitoring, and knowing when to step in.