If you bought Inrō through RocketHub, this guide walks you through redeeming your lifetime deal and getting set up.
Step 1: Create your Inrō account
If you don't have one yet, go to app.inro.social and sign up. Use the same email you used for your RocketHub purchase.
If you already have an Inrō account, log in and skip to Step 2.
Step 2: Redeem your code
Your lifetime deal is activated with a redeem code, which you enter inside Inrō (not in the Stripe portal):
Go to Profile → Subscription & add-ons.
Click Have a promo code?
In the Redeem your promo code box, enter the code from your RocketHub confirmation.
Click Redeem code.
Your account upgrades to your lifetime tier right away, and the code appears in the Redeemed codes section.
⚠️ Redeem your code before starting any paid plan or trial. If your organization already has an active subscription, the redemption is skipped to avoid double-billing. If you've already subscribed, contact support before redeeming.
If the code doesn't work, you'll see an "invalid, expired or already used" message. Reach out to support with your RocketHub order confirmation and we'll sort it out manually.
Step 3: Connect your Instagram account
Once your plan is active, connect Instagram:
Go to Profile → Instagram account.
Click Connect and log in with Facebook.
Select the Instagram Business or Creator account you want to connect.
Inrō needs an Instagram Business or Creator account. Personal accounts aren't supported.
What your lifetime tier includes
Inrō's lifetime deals come in different tiers, and each one sets your limits (activated contacts, team members, and so on). To see exactly what your tier includes, open Profile → Subscription & add-ons after redeeming: your plan and usage allowances are shown there.
The exact mapping of each RocketHub tier to its limits depends on the specific deal you bought. If anything looks different from what your RocketHub purchase promised, contact support with your order confirmation and we'll confirm your tier.
Managing multiple Instagram accounts
Each Instagram account is its own separate organization in Inrō, with its own inbox, scenarios, campaigns, contacts, and settings. Nothing mixes between them.
If your deal covers more than one Instagram account:
Click your organization name at the bottom-left and choose Switch organization.
Create a new organization for the next account.
Redeem the relevant code in that organization, then connect its Instagram account.
Whether your deal includes more than one account, and how many codes you received, depends on the tier you purchased. Check your RocketHub confirmation, and contact support if you're unsure. For more on running several accounts, see Managing Your Organisation & Team Members.
🐾 Netsuke's Tips
Redeem your code before subscribing to anything. Redeeming on a brand-new organization is the cleanest path.
If you manage Instagram accounts for clients, give each one its own organization so their contacts and conversations never mix.
Some lifetime deals include AI Agent access. If yours does, the AI Agent appears in the left sidebar after you redeem.
Still stuck?
Reach out to our support team with your RocketHub order confirmation and we'll help you get set up.