This article explains how to deactivate & delete your Inrō account. Before you proceed, we encourage you to explore some alternatives that might address your concerns without losing access to the valuable features and data Inrō provides. Many issues can be resolved quickly; we’re here to help you find the best solution.
Things to consider before deactivating
Pausing Your Subscription:
If budget constraints are the issue, you can pause your subscription temporarily. This will keep your data intact and allow you to resume later without any hassle.
Adjusting Notification Settings:
If notifications are overwhelming, adjusting your notification settings might help manage the information more effectively without deactivating your account.
Contacting Support:
If you're experiencing specific issues, our support team can help resolve them. A quick fix from our team can often address your concerns without deactivating your account.
Implications of Deactivation
Data Loss:
Deactivating your account will result in losing all your data associated with Inrō, including contacts, campaign data, and custom settings.
Data deletion is permanent and cannot be reversed once the account is deactivated.
Access Removal:
Once deactivated, you will no longer have access to any features or data within Inrō. Ensure you download any necessary information before proceeding.
If you have evaluated all other options and deactivation seems to be the only choice, follow the following steps.
Steps to Deactivate Your Account
Log into Your Account:
Access the Inrō dashboard from your desktop browser.
Navigate to Account Settings:
Go to Profile Settings from the sidebar.
Select Deactivate Account:
Scroll to the bottom of the My Account page.
Click on Delete Account and follow the confirmation steps.
Confirm Deactivation:
Follow the on-screen instructions to confirm your decision. You may need to enter your password and provide a reason for deactivation.
Final Confirmation:
Confirm once more that you understand the implications of deactivation and proceed. You can cancel the account deletion at any time within 24 hours.
Contact our support team for more details and support. We’re here to ensure you have the best experience with Inrō.
Inrō Insider Tips
Download Data: Before deactivating, download all critical data, especially from the CRM.
Evaluate Alternatives: Consider pausing your subscription or adjusting settings instead.
Contact Support: Reach out to support for help with specific issues before or during deactivation.
Feedback
Need further assistance? Contact our support team or leave feedback on this article to help us improve.