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How do I deactivate my Inrō account?
How do I deactivate my Inrō account?

Learn how to deactivate and delete your Inrō account, including alternatives to consider and detailed deactivation steps.

Updated over 4 months ago

This article explains how to deactivate & delete your Inrō account. Before you proceed, we encourage you to explore some alternatives that might address your concerns without losing access to the valuable features and data Inrō provides. Many issues can be resolved quickly, and we’re here to help you find the best solution.

Things to consider before deactivating

  1. Pausing Your Subscription:

    • If budget constraints are the issue, you can pause your subscription temporarily. This will keep your data intact and allow you to resume later without any hassle.

  2. Adjusting Notification Settings:

    • If notifications are overwhelming, adjusting your notification settings might help manage the information more effectively without deactivating your account.

  3. Contacting Support:

    • If you're experiencing specific issues, our support team can help resolve them. Often, a quick fix from our team can address your concerns without needing to deactivate your account.

Implications of Deactivation

  1. Data Loss:

    • Deactivating your account will result in the loss of all your data associated with Inrō, including contacts, campaign data, and custom settings.

    • Data deletion is permanent and cannot be reversed once the account is deactivated.

  2. Access Removal:

    • Once deactivated, you will no longer have access to any features or data within Inrō. Ensure you download any necessary information before proceeding.

If you have evaluated all other options and deactivation seems to be the only choice then follow the following steps.

Steps to Deactivate Your Account

  1. Log into Your Account:

    • Access the Inrō dashboard from your desktop browser.

  2. Navigate to Account Settings:

    • Go to Profile Settings from the sidebar.

  3. Select Deactivate Account:

    • Scroll to the bottom of the My Account page.

    • Click on Delete Account and follow the confirmation steps.

  4. Confirm Deactivation:

    • Follow the on-screen instructions to confirm your decision. You may need to enter your password and provide a reason for deactivation.

  5. Final Confirmation:

    • Confirm once more that you understand the implications of deactivation and proceed. You can cancel the account deletion within 24 hours at any time.

For more details and support, you can contact our support team. We’re here to help ensure you have the best possible experience with Inrō.

Inrō Insider Tips

  • Download Data: Before deactivating, ensure you download all important data.

  • Evaluate Alternatives: Consider pausing your subscription or adjusting settings instead.

  • Contact Support: Reach out to support for help with specific issues before deciding to deactivate.

Feedback

Need further assistance? Contact our support team or leave feedback on this article to help us improve.

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